- Purpose of this Web Site

This website is being provided under the rights guaranteed by the First Amendment to the United States Constitution, and supported by the "fair use" doctrine, as a public service to communicate the facts relating to the firing by FAX of Mr. Peter A. Santangelo CLU by the New York Life Insurance Company for no stated reason whatsoever on April 2, 2009.

Obviously, this website is not endorsed or authorized by New York Life Insurance Company or any sanctioning body or formal organization. However, every effort is being made to provide factual information and professional opinions regarding New York Life Insurance Company and their employment practices. We will not engage in purposeless and reckless rants and/or name-calling herein.

What are the facts about the FAX?

Specifically, on April 2, 2009, Senior Vice President Rick Madan of the New York Life Insurance Company fired Peter A. Santangelo of Malden, Massachusetts. Rick Madan was not Mr. Santangelo's supervisor, nor had the two ever met.

Rick Madan's FAXed letter stated in all capital letters that it was delivered "IN HAND". However, in fact, it was actually delivered by a FAX. He did not send it - it was sent from the retirement department.

When questioned in person afterward, Mr. Santangelo's supervisor Managing Partner Peter McAvinnn of Waltham, Massachusetts stated that he "did not have time" to deliver the letter in person.

There was no reason provided for the firing in Rick Madan's letter, nor has any evidence of cause for the firing by FAX ever been provided to Mr. Santangelo.

Tell me more . . .

As a matter of background, Mr. Santangelo had been in the employ of New York Life Insurance Company for forty one (41) years. He had no complaints for the twenty years prior from any of the regulatory commissions in any of the several states where he operated based on the contents of his personnel file reluctanty provided to him by Managing Partner Peter McAvinn of Waltham, Massachusetts.

Mr. Santangelo is an honorably discharged disabled Viet Nam veteran who has serviced over 2,000 clients with a level of service documented in more than score of letters written to the entire New York Life Insurance Company Board of Directors relating to Mr. Santanglo's professionalism, effectiveness and caring for his clients. However, the Board has remained silent regarding the the specific reasons for firing Mr. Santangelo and the Board has never formally responded to any of these several letter writers who are all New York Life Insurance policy holders.

Property was misappropriated by McAvinn . . .

Mr. Santangelo's personal files, containing a 2,000+ client "book of business" in four large file cabinets, all paid for by Mr. Santangelo, was confiscated by supervisor Managing Partner Peter McAvinn who has never returned them. It is estimated that this "book of Business" is worth well in excess of $100,000 to the agent who controls it. More than a dozen of the policies contained in these files were actually purchased by Mr. Santangelo.

How were the pollicy holders treated?

In terms of service, Managing Partner Peter McAvinn never undertook the task of finding new agents for Mr. Santangelo's clients. Instead, they received a form letter which directed Mr. Santangelo's policy holders to seek help elsewhere - - all were left without a new agent.

Good faith or bad?

Finally, New York Life Insurance Company has refused to honor its commitment related to providing the full retirement benefits Mr. Santanglo has earned which is estimated to be in excess of another $100,000 in aggregate benefits and has refused to pay claims on several of the policies he has purchased.

The courts will decide . . .

As a result of the foregoing, Mr. Santangelo has filed a claim with the Massachusetts Commission Against Discrimination.

For other cases, see: Tommy G. Morgan v. New York Life Insurance Company, and Class-Action Settlement, and Federal ERISA class Action Lawsuit, and FIDUCIARY CONCERN - Adviser Conflict Lawsuit and Leonard R. WOODS v. New York Life Insurance Company and Phyllis Meloff v. New York Life Insurance Company and Bad Faith Insurance Claims

This web site will at a future period post all of the proceedings of the foregoing activities and many more documents to make public what the New York Life Insurance Company considers "Integrity", a word put forth and promoted on a recent annual statement, and how such compares to the facts of how the company actually treats its employees. Please send your comments and questions to our FIREDBYFAX.COM mailstop

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